These Terms of Service apply to RCS (Rich Communication Services) messages you may receive from your healthcare provider via Savience Ltd, acting on their behalf.
By choosing to interact with or respond to these messages, you acknowledge and accept the terms below.
Savience Ltd is a UK-based provider of digital solutions for healthcare. We work in partnership with NHS Trusts, health boards, and other healthcare providers to deliver patient messaging services – including appointment reminders and updates – using RCS messaging technology.
We do not collect your personal data directly and do not control your healthcare information.
RCS is an enhanced messaging format available on supported mobile devices. If your healthcare provider uses Savience to send appointment reminders or health-related updates, and if your device supports RCS, you may receive these messages in RCS format.
Typical uses of RCS messages include:
These messages are one-way or interactive, depending on the service your provider has chosen.
Your healthcare provider is solely responsible for: