Ontario’s emergency departments face high patient volumes, unpredictable surges, and performance targets that demand continuous improvement.
Savience has worked with ED teams across the province to deliver measurable gains in patient flow, safety, and operational efficiency.
This hub brings together six success stories - showing how our solutions, from kiosks to dashboards, are improving the patient journey from arrival to discharge.
Key Results Across Ontario Deployments
- 38% reduction in arrival queue length
- 2,037 kiosk check-ins in the first week at a major Ontario hospital (RVH)
- 901 patients processed through GBGH ED in one week
- 100% kiosk usage at RVH
- 67% kiosk usage at GBGH, with 95% successful EMR record matching
- ~50% of GBGH visits occurred during peak hours (8 AM – 2 PM)
- 18% faster average wait-to-triage time
- 12% reduction in treatment delays
- 0% fewer missed patient calls
- 55% less staff time spent locating patients
- 0% record mismatches post-integration with MEDITECH and Oracle Cerner EMRs
- 99.98% system uptime across all integrated sites
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Explore the Success Stories
How Ontario EDs Cut Wait Times by 38% with Self-Service Check-In Kiosks